Glossary

This glossary is maintained manually. Automation that scans lesson content for new terms is planned for a future update.

DispensaryOS

The inventory and POS operating system for pharmacies built by Famasi Africa.

Field Agent

A trained individual who visits pharmacies to onboard and train staff on DispensaryOS.

POS (Point of Sale)

The terminal or software used to process customer purchases in a pharmacy.

Inventory Management

Tracking stock levels, expiry dates, and reorder points for medications.

KYC (Know Your Customer)

Identity verification process used to confirm an agent's credentials.

SOP (Standard Operating Procedure)

Documented step-by-step instructions for pharmacy operations.

CME (Continuing Medical Education)

Ongoing education required for pharmacists to maintain their license.

NIN (National Identification Number)

Nigeria's national identity number.

PCN (Pharmacists Council of Nigeria)

Regulatory body for pharmacy practice in Nigeria.