Dispensary Agent Onboarding

Qualify to deploy DispensaryOS at pharmacy sites as a Famasi-approved field agent. Learn what Dispensary is, your role, and how to conduct yourself in the field.

Lessons

1. ✓

   About this course

   What you'll learn in Stage 1 Course 1, and what's expected of you before you visit any pharmacy.

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2. ✓

   What is Dispensary?

   A pharmacy's operating system — what it does, why it matters to the pharmacies you'll visit, and where it runs.

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3. ✓

   The features you'll train on

   A working understanding of Dispensary's core features and how they connect — the foundation for everything you'll teach in the field.

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4. ✓

   Your role as a field agent

   What you do, what you do not do, and when to escalate.

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5. ✓

   Code of conduct

   How to conduct yourself in pharmacy environments — punctuality, appearance, behaviour, respect, and confidentiality.

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   What success looks like

   What a successful pharmacy visit and a successful agent actually look like.

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