Famasi Academy
The features you’ll train on
You do not need to be a tech expert to train on Dispensary. But you do need a working understanding of what the platform does and how its main features connect.
The core features
| Feature | What it does |
|---|---|
| Walk-in sales | Lets the pharmacy process a sale directly to a customer at the counter — product selected, quantity entered, sale completed, inventory auto-updated. This is the primary feature you are activating. |
| Inventory management | The pharmacy’s full product catalogue with stock levels, prices, and categories. Most pharmacies you visit will already have this set up. In some cases you’ll help them with their uploads. |
| Stock updates | Manual adjustments to stock levels outside of sales — useful after physical counts or receiving new supplies. |
| Marketplace integration | Connects the pharmacy to third-party online platforms for delivery (such as Chowdeck). Many pharmacies you visit are already earning revenue here. |
| User management | Lets the owner add staff with defined roles and access levels. |
| Payouts | The pharmacy sets up a bank account to receive earnings from requests and marketplace orders. |
You will receive dedicated training videos for each of these features in the next course. Watch them carefully — they are the basis for what you will teach.